Service
Retention
If every month feels like starting again, growth is fragile. We help you build simple, reliable retention systems so more revenue comes from customers who already trust you—reducing your dependency on paid acquisition.
Coverage
What We Cover
Every engagement is tailored to your specific needs, but here's what we cover.
Lifecycle mapping: Define stages from first purchase to repeat customer
Core flows: Implement or refine welcome, post-purchase, replenishment and win-back journeys
Offer strategy: Align discounts, bundles and incentives with margin and payback targets
Segmentation: Group customers by behaviour, channel and value
On-site retention cues: Introduce prompts that encourage repeat purchasing
Retention reporting: Track repeat rate, time-to-second-order and margin contribution
The Outcome
Most of our growth now comes from customers coming back, not just higher ad spend.
Related Services
Ready to Get Started?
Let's discuss how we can help transform your business.